Terms of Service

1. About these terms

These terms apply to your use of the COM Marketing website and to any course, membership, branding, website, video or marketing service you purchase from us. By using this site or engaging our services you agree to them.

2. Enquiries and quotes

Prices shown on this website are indicative and in Australian dollars. GST applies where stated. Adding items to the cart on our pricing page creates an enquiry, not a binding order. A service commences only once we have issued a written proposal or invoice and you have accepted it.

3. Payments

• Invoices are payable by the due date shown on the invoice.
• Where a payment plan is offered, all scheduled instalments remain payable in full.
• Ongoing services such as memberships and hosting are billed in advance for each period.
• We may pause delivery of services while an account is overdue.

4. Cancellations and refunds

Ongoing subscriptions such as My Momentum Marketing Club and hosting can be cancelled with notice before the next billing period; amounts already paid for the current period are not refundable. Project work (branding, websites, video) is quoted and scheduled specifically for you, so fees for work already performed are not refundable. Nothing in these terms limits your rights under the Australian Consumer Law.

5. Your responsibilities

• Provide accurate information, content, brand assets and approvals in a timely manner.
• Ensure you have the rights to any material you supply to us.
• Comply with the advertising, privacy and platform rules that apply to your business.

6. Intellectual property

Course content, templates, frameworks and materials we supply remain our intellectual property and are licensed to you for use in your own business only. They may not be resold, shared or redistributed. Ownership of final deliverables such as logos, website builds and video files passes to you once payment has been made in full.

7. Results and no guarantees

We share what has worked for other businesses, but marketing outcomes depend on many factors outside our control. We do not guarantee any specific number of leads, members, clients or revenue.

8. Third-party services

Our work may involve third-party platforms such as advertising networks, hosting, email and scheduling tools. Those services are governed by their own terms and we are not responsible for their availability, pricing or policy changes. Businesses referred to COM Market Leader contract directly with that business, which is independently owned and operated.

9. Liability

To the extent permitted by law, our liability for any claim connected with our services is limited to resupplying the service or refunding the amount paid for that service. We are not liable for indirect or consequential loss, including lost profits.

10. Privacy

We handle personal information in accordance with our Privacy Policy.

11. Changes and governing law

We may update these terms from time to time; the current version is always published on this page. These terms are governed by the laws of Queensland, Australia.

12. Contact

hello@commarketing.com.au
+61 1300 889 069
18 Blackall Street (Shop 5), Woombye, QLD 4559, Australia