Privacy Policy

Who we are

COM Marketing provides marketing education, branding, website, video and marketing support services to health, fitness and wellness businesses. Our registered place of business is 18 Blackall Street (Shop 5), Woombye, QLD 4559, Australia.

Information we collect

• Contact details you submit through our enquiry and pathway-finder forms — name, business name, email address, phone number and website.
• Information you provide about your business type, needs and stage of growth.
• Details of the products or services you enquire about, including cart selections on our pricing page.
• Standard technical information such as browser type, device and pages visited, collected by our website hosting and analytics tools.

How we use your information

• To respond to your enquiry and recommend a suitable marketing pathway.
• To prepare quotes, proposals and agreements for services you request.
• To deliver the courses, memberships and services you purchase.
• To send marketing updates where you have opted in — you can unsubscribe at any time.
• To improve our website, content and service offering.

Disclosure to third parties

We do not sell your personal information. We share it only where necessary to deliver our services — for example with our website hosting, email, scheduling and payment providers, or with COM Market Leader when you request the done-for-you pathway. Each of these parties is required to handle your information securely and only for the purpose we engage them for.

Storage and security

Information submitted through this website is stored on secured, access-controlled services. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No online system can be guaranteed to be completely secure.

Retention

We retain enquiry and client information for as long as needed to provide our services and to meet our record-keeping obligations. When information is no longer required, we take reasonable steps to delete or de-identify it.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working correctly and to understand how visitors use it. You can disable cookies in your browser settings, though some parts of the site may not function as intended.

Accessing, correcting or deleting your information

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@commarketing.com.au and we will respond within a reasonable timeframe.

Complaints

If you believe we have mishandled your personal information, contact us first at hello@commarketing.com.au so we can investigate. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page.

Contact us

hello@commarketing.com.au
+61 1300 889 069
18 Blackall Street (Shop 5), Woombye, QLD 4559, Australia